Deputy General Manager
We usually respond within two weeks
About Daffodil:
Daffodil is looking for an experienced, confident, sales driven individual to join our team! Applicants must be experienced in all roles of hospitality from bartender to Management.
Daffodil is an independent, proudly Welsh restaurant owned by Croeso, celebrating the very best of locally sourced, seasonal produce. We’re passionate about great food, warm hospitality, and creating memorable experiences for every guest.
Are you a hands on hospitality leader who thrives in a busy environment? We’re looking for an experienced Deputy Manager to help lead our Daffodil team, deliver exceptional guest experiences, and support the day to day running of a welcoming Welsh restaurant known for locally sourced, quality food and drinks options, and warm service.
The Role
As Deputy Manager, you’ll work closely with the General Manager to oversee daily operations, motivate the team, and ensure consistently high standards across service, food presentation, and customer care. You’ll be a visible presence on the floor, confident handling busy services while creating a positive atmosphere for guests and staff alike.
Key Responsibilities
Support the smooth day-to-day operation of the pub and restaurant
Lead, train, and motivate front-of-house staff
Deliver excellent customer service and resolve guest issues professionally
Assist with staff rotas, stock control, and cash handling
Maintain high standards of cleanliness, safety, and compliance
Drive sales through upselling, events, and strong local engagement
Full understanding of scene setting within a venue
Able to run the business when the General Manager is not present
What We’re Looking For
Previous experience in a supervisory or management role within hospitality
Strong leadership and communication skills
Passion for food, drink, and customer service
Ability to stay calm under pressure in a fast-paced environment
Good organisational and problem-solving abilities
Personal licence holder preferred but not essential
What We Offer
Competitive salary and benefits package
Employee discounts in all Croeso venues
Opportunities for progression within the business
Supportive, friendly working environment
Access to ongoing training and development opportunities
If you’re passionate about hospitality and want to be part of a thriving Welsh restaurant with a strong community feel, we’d love to hear from you.
- Department
- Management
- Role
- Deputy Manager
- Locations
- Daffodil
- Yearly salary
- 32,000 - 35,000
- Employment type
- Full-time
About Croeso Pubs
Founded in 2017, we’ve built on our combined knowledge, experience, creativity and passion to breathe life into our successful brands Daffodil, Blue Bell, The Philharmonic, Brewhouse, The Dock, The Discover, Retro and The Bears Head, some of the most popular and unique venues in South Wales.